gloCOM GO 6 Download: How to Get the Latest Version of the Mobile Unified Communications App
If you are looking for a mobile app that can transform your business communication system into a real powerhouse, you might want to check out gloCOM GO 6. This app is designed to provide you with a set of features and benefits that can enhance your productivity, collaboration, and customer service. In this article, we will show you what gloCOM GO 6 is, how to download and install it on your device, how to use it for your business communication needs, and how to troubleshoot common issues with it.
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What is gloCOM GO 6?
gloCOM GO 6 is a mobile unified communications app developed by Bicom Systems Ltd. It is the next step in the evolution of their previous app, gloCOM GO, and it offers more freedom and flexibility to users than its predecessor. It works in combination with PBXware 6, a cloud-based phone system that provides voice, video, chat, fax, and email services. With gloCOM GO 6, you can access all these features from your smartphone or tablet, wherever you are.
Features and benefits of gloCOM GO 6
Some of the features and benefits of gloCOM GO 6 include:
High-quality voice and video calls over Wi-Fi, 4G, or LTE networks
Instant messaging and group chat with file sharing and emoji support
Contact management and presence status with integration with your phone's contacts
Conference calling with up to 250 participants and screen sharing
Call recording and voicemail with transcription and playback
Call transfer, hold, mute, and speakerphone options
Do not disturb mode and call blocking
Push notifications and call history
Customizable settings and preferences
Data encryption and security
By using gloCOM GO 6, you can enjoy the following benefits:
Improve your productivity and efficiency by staying connected with your team and customers from anywhere
Enhance your collaboration and teamwork by sharing ideas, files, and feedback in real time
Increase your customer satisfaction and loyalty by providing fast and reliable service
Reduce your communication costs by using VoIP technology instead of traditional phone lines
Simplify your communication system by having one app for all your needs
How to download and install gloCOM GO 6 on your device
To download and install gloCOM GO 6 on your device, you need to follow these steps:
Make sure you have a PBXware account with Bicom Systems. If you don't have one, you can contact them at sales@bicomsystems.com or visit their website at
Go to the Google Play Store or the Apple App Store on your device and search for "gloCOM GO 6". Alternatively, you can use these links: [Google Play Store](^2^) or [Apple App Store].
Tap on the app icon and then tap on "Install" or "Get". The app will start downloading on your device.
Once the download is complete, Once the download is complete, tap on "Open" or "Launch" to start the app.
Enter your PBXware username and password and tap on "Login". If you don't have them, you can contact your system administrator or Bicom Systems support.
Allow the app to access your device's microphone, camera, contacts, and storage. These permissions are necessary for the app to function properly.
You are now ready to use gloCOM GO 6 on your device.
How to use gloCOM GO 6 for your business communication needs
Now that you have gloCOM GO 6 on your device, you can use it for various business communication needs. Here are some of the main functions of the app and how to use them:
How to make and receive calls with gloCOM GO 6
To make a call with gloCOM GO 6, you can do one of the following:
Tap on the "Keypad" icon at the bottom of the screen and enter the phone number or extension you want to call. Then tap on the green phone icon to start the call.
Tap on the "Contacts" icon at the bottom of the screen and select a contact from your phone's contacts or from your PBXware contacts. Then tap on the green phone icon to start the call.
Tap on the "History" icon at the bottom of the screen and select a recent call from the list. Then tap on the green phone icon to start the call.
Tap on the "Favorites" icon at the bottom of the screen and select a favorite contact from the list. Then tap on the green phone icon to start the call.
To receive a call with gloCOM GO 6, you will see a notification on your device's screen when someone calls you. You can do one of the following:
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Swipe right on the notification to answer the call.
Swipe left on the notification to decline the call.
Swipe up on the notification to send a quick message to the caller.
During a call, you can use various options such as:
Tap on the "Speaker" icon to switch between earpiece and speakerphone mode.
Tap on the "Mute" icon to mute or unmute your microphone.
Tap on the "Hold" icon to put the call on hold or resume it.
Tap on the "Transfer" icon to transfer the call to another number or extension.
Tap on the "Record" icon to start or stop recording the call.
Tap on the "Video" icon to switch between voice and video mode.
Tap on the "Add" icon to add another participant to the call and create a conference call.
Tap on the red phone icon to end the call.
How to send and receive messages with gloCOM GO 6
To send a message with gloCOM GO 6, you can do one of the following:
Tap on the "Chat" icon at Tap on the "Chat" icon at the bottom of the screen and select a contact from your phone's contacts or from your PBXware contacts. Then type your message in the text box and tap on the "Send" icon.
Tap on the "Contacts" icon at the bottom of the screen and select a contact from your phone's contacts or from your PBXware contacts. Then tap on the "Chat" icon next to their name and type your message in the text box and tap on the "Send" icon.
Tap on the "History" icon at the bottom of the screen and select a recent chat from the list. Then type your message in the text box and tap on the "Send" icon.
Tap on the "Favorites" icon at the bottom of the screen and select a favorite contact from the list. Then tap on the "Chat" icon next to their name and type your message in the text box and tap on the "Send" icon.
To receive a message with gloCOM GO 6, you will see a notification on your device's screen when someone sends you a message. You can do one of the following:
Swipe right on the notification to open the chat window and reply to the message.
Swipe left on the notification to dismiss it.
Swipe up on the notification to send a quick message back.
In the chat window, you can use various options such as:
Tap on the "+" icon to attach a file, an image, a video, or an audio clip to your message.
Tap on the emoji icon to insert an emoji or a sticker to your message.
Tap on the microphone icon to record and send a voice message.
Tap on the camera icon to take and send a photo or a video.
Tap on the call icon to start a voice or video call with the contact.
Tap on the menu icon to access more options such as creating a group chat, deleting messages, blocking contacts, etc.
How to manage your contacts and presence with gloCOM GO 6
To manage your contacts with gloCOM GO 6, you can do one of the following:
Tap on the "Contacts" icon at Tap on the "Contacts" icon at the bottom of the screen and browse through your phone's contacts or your PBXware contacts. You can use the search bar to find a specific contact by name, number, or email.
Tap on a contact to view their details, such as their name, number, email, presence status, and last seen time. You can also tap on the icons next to their name to start a chat, a voice call, or a video call with them.
Tap on the menu icon in the top right corner of the screen to access more options, such as adding a new contact, editing an existing contact, deleting a contact, importing or exporting contacts, etc.
Tap on the "Favorites" icon at the bottom of the screen and select the contacts you want to add to your favorites list. You can also tap on the menu icon in the top right corner of the screen to access more options, such as sorting your favorites by name or status, removing contacts from your favorites, etc.
To manage your presence with gloCOM GO 6, you can do one of the following:
Tap on your profile picture in the top left corner of the screen to access your profile settings. You can change your name, email, password, language, theme, etc.
Tap on your presence status below your profile picture to change it. You can choose from online, away, busy, or offline. You can also set a custom status message that will be visible to your contacts.
Tap on the "Do not disturb" icon in the top right corner of the screen to activate or deactivate this mode. When this mode is on, you will not receive any notifications or calls from anyone.
How to join and host conference calls with gloCOM GO 6
To join a conference call with gloCOM GO 6, you can do one of the following:
Tap on the "Conference" icon at the bottom of the screen and select a conference room from the list. Then tap on the green phone icon to join the conference call.
Tap on the "Contacts" icon at the bottom of the screen and select a contact who is already in a conference call. Then tap on the green phone icon to join the conference call.
Tap on the "History" icon at the bottom of the screen and select a recent conference call from the list. Then tap on the green phone icon to join the conference call.
To host a conference call with gloCOM GO 6, you can do one of the following:
Tap on the "Conference" icon at Tap on the "Conference" icon at the bottom of the screen and tap on the "+" icon in the top right corner of the screen to create a new conference room. Then enter a name and a password for the conference room and tap on "Create". You can also choose to enable or disable video, recording, and screen sharing for the conference room.
Tap on the green phone icon to start the conference call. You can then invite other participants by tapping on the "Invite" icon and selecting contacts from your phone's contacts or from your PBXware contacts. You can also share the conference room details with others via email, SMS, or other apps.
During the conference call, you can use various options such as:
Tap on the "Speaker" icon to switch between earpiece and speakerphone mode.
Tap on the "Mute" icon to mute or unmute your microphone.
Tap on the "Video" icon to switch between voice and video mode.
Tap on the "Screen" icon to start or stop sharing your screen with other participants.
Tap on the "Record" icon to start or stop recording the conference call.
Tap on the "Participants" icon to view and manage the participants in the conference call. You can mute, unmute, kick, or ban participants as the host.
Tap on the red phone icon to end the conference call.
How to troubleshoot common issues with gloCOM GO 6
Sometimes, you might encounter some issues with gloCOM GO 6 that affect your communication experience. Here are some of the common issues and how to troubleshoot them:
How to check your network connection and settings
If you have problems with making or receiving calls, sending or receiving messages, or joining or hosting conference calls, you might want to check your network connection and settings. Here are some steps you can take:
Make sure you have a stable and strong Wi-Fi, 4G, or LTE connection. You can check your signal strength by looking at the bars on your device's screen. If you have a weak or no signal, try moving to a different location or switching to a different network.
Make sure you have enough data allowance or credit on your mobile plan. You can check your data usage by going to your device's settings and looking at the data usage section. If you have exceeded your data limit or run out of credit, try topping up your plan or switching to a Wi-Fi network.
Make sure you have enabled gloCOM GO 6 to use your network connection. You can check this by going to your device's settings and looking at the app permissions section. If you have disabled gloCOM GO 6 from using your network connection, try enabling it again.
How to update your app and firmware
If you have problems with loading or running gloCOM GO 6, or if you notice some bugs or glitches in the app, you might want to update your app and firmware. Here are some steps you can take:
Make sure you have the latest version of gloCOM GO 6 on your device. You can check this by going to the Google Play Store or the Apple App Store and looking at the app details section. If there is an update available, tap on "Update" or "Install" to download and install it.
Make sure you have the latest version of PBXware 6 on your PBXware account. You can check this by logging in to your PBXware account and looking at the dashboard section. If there is an update available, follow the instructions to download and install it.
Make sure you have Make sure you have the latest version of your device's operating system and firmware. You can check this by going to your device's settings and looking at the software update section. If there is an update available, follow the instructions to download and install it.
How to contact support and get help
If you have any questions, feedback, or issues with gloCOM GO 6 that are not resolved by the previous steps, you can contact support and get help. Here are some ways you can do that:
Tap on the "Help" icon in the top right corner of the app's screen. You will see a list of topics and articles that can help you with common questions and problems. You can also use the search bar to find a specific topic or article.
Tap on the "Feedback" icon in the top right corner of the app's screen. You will see a form where you can rate the app, write a review, or send a message to the developers. You can also attach a screenshot or a file to your message.
Tap on the "Support" icon in the top right corner of the app's screen. You will see a list of contact options, such as phone, email, chat, or ticket. You can choose the option that suits you best and get in touch with a support agent.
Conclusion
gloCOM GO 6 is a mobile unified communications app that can help you improve your business communication system. It offers a range of features and benefits that can boost your productivity, collaboration, and customer service. It is easy to download, install, and use on your device, and it works seamlessly with PBXware 6. It also has a user-friendly interface and a reliable support team. If you want to try gloCOM GO 6 for yourself, you can download it from the Google Play Store or the Apple App Store today.
FAQs
Here are some of the frequently asked questions about gloCOM GO 6:
What are the system requirements for gloCOM GO 6?
To use gloCOM GO 6, you need to have a PBXware account with Bicom Systems, a smartphone or tablet with Android 5.0 or higher or iOS 10.0 or higher, and a stable and strong Wi-Fi, 4G, or LTE connection.
How much does gloCOM GO 6 cost?
gloCOM GO 6 is free to download and install on your device. However, you might incur some charges from your mobile carrier for data usage or calls made outside your plan. You might also need to pay for a PBXware subscription or license from Bicom Systems to use gloCOM GO 6.
How secure is gloCOM GO 6?
gloCOM GO 6 uses data encryption and security protocols to protect your communication data from unauthorized access or interception. It also complies with various industry standards and regulations, such as GDPR, HIPAA, PCI DSS, etc.
How compatible is gloCOM GO 6 with other apps and devices?
gloCOM GO 6 is compatible with most apps and devices that support VoIP technology and SIP protocol. It also integrates with various third-party applications and services, such as Google Contacts, Outlook, Salesforce, Zendesk, etc.
How can I get more information about gloCOM GO 6?
You can get more information about gloCOM GO 6 by visiting the official website of Bicom Systems at where you can find more details, features, videos, testimonials, etc. You can also follow them on social media platforms, such as Facebook, Twitter, LinkedIn, YouTube, etc.
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